Refund and Returns Policy
Refund and Returns Policy
At Stark Accessories, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Return Policy
You have 7 days from the date of delivery to return a product. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
How to Initiate a Return
Contact us via WhatsApp at +880 16 2100 9243 or email starkaccessoriesbd@gmail.com with your order number and reason for return. Our team will guide you through the return process.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 3-5 business days via the original payment method or bKash.
Delivery Charges
If the product is defective or damaged, we will cover the return shipping cost. For change-of-mind returns, the customer is responsible for the return delivery charge.
Non-Returnable Items
Items that have been used, damaged by the customer, or are missing original packaging cannot be returned. Perishable goods and personal care items are final sale.
Contact Us
Phone: +880 16 2100 9243
Email: starkaccessoriesbd@gmail.com
Address: Mirpur 10, Dhaka, Bangladesh